VIP Transportation of Altus, Inc.

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Frequently Asked Questions

1. How much notice does VIP Transportation of Altus, Inc. need before I travel?
2. What are my payment options?
3. Should I tip the driver?
4. Who checks the flights to see if they are on time?
5. I made my reservation two months ago. How can I be sure you'll be at my door on the day of my departure?
6. What if the weather is bad on the day of my departure?
7. I have a 6:30a.m. flight. How early can I be picked up?
8. My flight is arriving after midnight. How late do you operate?
9. I want to go to the airport to meet my relatives and accompany them to Altus.
10. Why does it cost more to take VIP Transportation of Altus, Inc. to Will Rodgers International Airport than to Lawton - Ft. Sill Regional Airport?
11. My friends and I want to do a Old Gost town tour of the Southwest Oklahoma area? Can VIP Transportation of Altus, Inc. help?
12. How do I make contact with the driver at the airport?

How much notice does VIP Transportation of Altus, Inc. need before I travel? Ideally, a few days’ notice before travel allows us to give our customers the best possible service. However, VIP Transportation of Altus, Inc. will do our best to accomodate a last minute request.

What are my payment options? For regular, shared-ride service to and from Will Rodgers International Airport Airport, you can pay the driver by cash or credit card, or by charging the fare to a corporate account. You can also opt to give our reservations agent your credit card number at the time of booking. By doing this, you won’t have to wait in the vehicle while the driver processes your card. For all other services, including flights that arrive after midnight, a credit card must be used to secure the booking, allowing you the option of substituting another type of payment at the time of travel, if you desire.

Should I tip the driver? Many people ask us whether tipping is customary in the ground transportation industry. The short answer is “yes”. As with any type of service industry, tipping is an appropriate way to recognize good service. If you feel you have received quality service, then a gratuity in the amount of 10-15% of your fare is appropriate, but it is certainly at your discretion.


Who checks the flights to see if they are on time? It is the passenger’s responsibility to check with the airline to see that their outbound flight is departing as scheduled. We assign your pickup time based on the flight departure time and required check-in time that you provide to us at the time of booking. You can also check today’s flight departure times by clicking check flights on our home page.

For inbound flights, we use the airline flight number provided by you to satellite-track your flight from the time it leaves the departure city until it lands in OKC/LAW. If your flight is delayed or is scheduled to arrive early, we will know well in advance and will make arrangements to be there when you check in. I made my reservation two months ago. How can I be sure you'll be at my door on the day of my departure? All outbound passengers receive a confirmation call after 4:00 p.m. the day before their departure. Our agent will confirm your address, number in your party, and the time we will pick you up. Your driver will confirm your return information with you to ensure that we will be there to meet you when you return.

What if the weather is bad on the day of my departure? VIP Transportation of Altus, Inc. staff monitor weather conditions forecast for the day of your departure. If the forecast is for inclement weather, a reservations agent will advise you at the time of your confirmation call that you may be picked up earlier than your original assigned time.

I have a 6:30 a.m. flight. How early can I be picked up? We start scheduling our morning pickups after 3:00 a.m.

My flight is arriving after midnight. How late do you operate? VIP Transportation of Altus, Inc. operates 24 hours a day, 365 days a year. Whatever time your flight arrives, we’ll be there!

I want to go to the airport to meet my relatives and accompany them to Altus. Special ocassions are always a treat. Call us with your details we'll be happy to provide a special quote.

Why does it cost more to take VIP Transportation of Altus, Inc. to Will Rodgers International Airport than to Lawton - Ft. Sill Regional Airport? Our fares to Will Rodgers International Airport Airport are based on volume & distance. Lawton is 50 miles and Oklahoma City is about 120 miles from Altus. We can transport up to fourteen passengers and all their luggage in our big van. Low demand for transfer to Will Rodgers International means that we are most often transporting only one person at a time. We commit one driver for 5 hours round trip for each transfer.

My friends and I want to do a Old Gost town tour of the Southwest Oklahoma area? Can VIP Transportation of Altus, Inc. help?VIP Transportation of Altus, Inc. vehicles and drivers are available for charter trips to any location in a 300 mile radius of Altus, Oklahoma. Set your own itinerary or let us help you plan your day. Call us well in advance and our helpful staff will make sure your trip is one to remember.

How do I make contact with the driver at the airport? Look for our drivers wearing blue and red VIP Transportation ball caps at baggage claim. They will be waiting there to assist you with luggage.

 

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